Enabling My Dashboard
- Submit a ticket to have Agenium toggle on the My Dashboard feature
- Have a Role with My Dashboard view permission
- Have SLAs enabled on at least one Case Manager queue
- Enable My Cases queue
My Dashboards
My Dashboards is available beneath the standard Dashboard from the left hand navigation menu.
The Dashboard displays a rollup of SLA statuses for cases that are Part Due, Due Today, or Due Tomorrow. Agenium is continuing to build out additional displays.
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