Steve DeLonge
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Articles
Recent activity by Steve DeLonge-
White Labeling: Add Your Brand to the Agenium Platform
What is white labeling? White labeling offers customers the ability to customize certain elements of the Agenium platform to align with their individual brand. What can be white labeled? Sev...
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Password Reset Email Not Received
If you're using the default Username and Password through Agenium and use the Don't remember your password? selection, you should receive an email within a minute or two. The email is sent from ...
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System Status
We recommend that all regular users subscribe to updates at http://status.uwpipeline.com/# We'll post communication regarding downtime and outages of our system as well as for key integration p...
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System Access
Log In To log in access https://login.uwpipeline.com/. You should have received a username and password from Agenium. You may have no or limited permissions depending on the configuration and envir...
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Create a Case
Step 1: To begin a new case select START APPLICATION. Step 2: Click once on the account you want to create a new case in. (Depending on your role you may only have access to one account.) The ...
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MY CASES
Use My Cases to access any case that you created. You can sort on any of the columns and we also recommend using the Filter Cases search box. Filter by Applicant Name or Case status if you don’t kn...
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CASE MANAGER
Note: A customizable version of Case Manager has been developed as part of the Underwriter Workbench offering. For more information see Customizable Case Manager. The Case Manager is primarily used...
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Application
Within an active case the screen contains 3 areas. On the left the sections are displayed. The middle section is the Application, where you will enter information. On the right are the Case Details...
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Pause or Cancel a Case
At any point you’re entering information you can exit case. You can do so by Selecting Exit Application at the bottom of the screen Signing out of Agenium at the top right Navigating back to th...
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ROLES
The Roles Page: Depending on a user's role they may have access to the role's page available from the main menu on the lefthand side bar. This page displays all available User Roles that can be ass...